Returns & Exchanges

At Summit Metals, we want you to be completely satisfied with your luxury jewelry; if your piece doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Place the jewelry in its original branded packaging, ensuring all tags are attached and the certificate of authenticity is included.

  • 3.
    Label and Ship

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

  • 4.
    Quality Inspection and Refund

    Once our artisans verify the item's condition, we will process your refund or ship your new selection within 5-7 business days.